Customer Experience
What is customer experience?
- Information architecture
- to a user, the interface is the system
- what is persona？
method workflow
- pre-discovery
- internal analysis
- stakeholder interview
- discovery
- user interview
- contextual analysis
- competive analysis
- adjacent experience
- audience analysis
- validate design guide
- pain points
- user journey
- UX design for 3 rounds
- Information Architecture
- interation architure
- global navigation
- Visual design for 3 rounds
- color
- control display systems
- visual order
- Title: Customer Experience
- Author: Kopei
- Created at : 2017-12-07 00:00:00
- Updated at : 2025-08-13 18:15:58
- Link: https://kopei.github.io/2017/12/06/customer-experience/
- License: This work is licensed under CC BY-NC-SA 4.0.
Comments